I'm a results-driven Customer Success Manager helping companies create impeccable relationships with their customers. I accomplish this by educating the client on the product to maximize utilization, investment, and business growth.
I'm searching for my next career adventure.
Do you have a career opportunity available?
I can translate my company's internal lingo on a level my clients can understand and, in turn, can effectively communicate my client's needs to my colleagues. I am someone who appreciates both technical complexities and customer's pain and feel it's important to the success of any business to be a trusted advisor to both my clients and my co-workers. I am passionate about developing highly collaborative teams , with a strong sense of connection to a common goal. Coaching my clients to become subject matter experts leads to self-sufficiency and a greater return on their investment.
I take psychological ownership for anything I commit to, have natural dependability, and believe excuses and rationalizations are totally unacceptable. I will make it right if, for any reason, a commitment is not met.
I prefer to use my time wisely and being efficient is important to me. When it pertains to my goals, I'm diligent, persistent, and attentive. All particular actions must push me closer towards those goals.
I have a constant need for achievement with an internal fire burning that continually asks, "What's next?" I'm not a minimum expectations type of person. I take advantage of my self-motivation by setting challenging goals. The prospect of what lies ahead is more motivating than what has been completed.
In relationships, I bond with and work well with people who tell me what they want to accomplish in life or their business. I want to understand their goals, feelings, fears, and dreams. True caring means helping others be successful and fulfilled.
I search for patterns and connections in data by peeling the layers back until the root cause is revealed. I take a logical and systematic approach to problem-solving to analyze factors that might affect a situation. Then, I can move it from its analytical to action phase.
Hello, I'm Amy. I'm a midwest girl at heart, born and raised in Akron, Ohio, on my family's horse farm. My inseparable relationship with horses consumed my childhood and forged into my adult years. Those moments with family and horses are fond memories of mine.
After many years of short, gorgeous summers and long, brutal Lake Erie winters, I relocated to Charlotte to generate a better quality of life for myself and to fully enjoy my hobby of motorcycle riding.
A couple years later I moved to Los Angeles and I'm here to stay. Los Angeles has been a great experience for me. I love the constant sunshine, outdoor eateries, and meeting new people.